Contact

One number, and the engineer on the other end of it.

No switchboard, no booking system and no contact form that disappears into an inbox nobody reads. The number below is James's, and the email goes to the same person.

Phone — the quickest way

07391 701168

James takes his own calls between jobs, so if it rings out he is usually under a boiler. Leave a message or send a WhatsApp with a photo of the appliance and he will ring you back the same day.

Call now

WhatsApp — best for faults

Send a photo instead of a description

A picture of the boiler's data badge, the fault code on the display and the pressure gauge usually answers half the questions before anyone gets in a van.

WhatsApp 07391 701168

Email — for quotes & landlords

office@jetheating.com

Also reaches the office: office@jetheating.co.uk

Best for landlord certificate runs, survey bookings and anything with an address list attached.

Write an email

Hours

Monday: 8:00am – 6:00pm
Tuesday: 8:00am – 6:00pm
Wednesday: 8:00am – 6:00pm
Thursday: 8:00am – 6:00pm
Friday: 8:00am – 6:00pm
Saturday: 8:00am – 6:00pm
Sunday: Closed

One engineer means the diary is real: a service or a certificate is usually booked in for a specific slot rather than a four-hour window, and a breakdown gets fitted into the same week wherever possible.

Where JET Heating is

Registered office

The Orchard, Claygate Lane, Shipbourne, Kent TN11 9RL

Working area

Based at Shipbourne, near Tonbridge — covering Sevenoaks, Tonbridge, Tunbridge Wells and the surrounding area.

It is a working address rather than a trade counter, so there is nothing to visit — ring or email first and James will come to the job. The Google listing also carries an older Royal Tunbridge Wells address, so if you are posting anything that matters, check the address on the phone first.

Google listing

If you can smell gas

Ring the National Gas Emergency Service on 0800 111 999 first — not JET Heating and not any other engineer. Turn the gas off at the meter if you can safely reach it, open the windows, leave the electrics alone and get everyone out. Ring here afterwards for the repair.

Know the price before you ring

Gas boiler service £99 + VAT · full strip and clean £150 + VAT · oil boiler service £149 + VAT · landlord certificate £99 + VAT for two appliances · breakdowns £99 + VAT per hour · homebuyer heating survey £195 + VAT.

The full price list